Let AI powered bots create the conversation.
Get Started with Power Virtual Agents
Power Virtual Agents allows an organisation to create AI powered conversational chat bots that can be deployed easily and at scale.
The bots can be deployed across channels allowing you to engage with customers and employees in multiple languages across websites, mobile apps, Facebook, Microsoft Teams, or any channel supported by the Azure Bot Framework utilising built-in security roles, and simple management across environments to maintain compliance and governance.
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Power Virtual Agent
For Finance
We worked with our client Foot Antsey to build an internal personalised support bot to free up resources for repeat ticket users.
We optimised the bot's performance to allow the organisation to quickly identify common issues, reduce repeat tickets and improve end-user satisfaction rates. This helped streamline the support functionality and allocate resources more effectively whilst still maintaining high satisfaction rates.
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Next Steps
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